Read this first
These Terms of Use govern this website. They include an agreement to resolve disputes by individual arbitration, a waiver of class actions and jury trials, and a limitation of liability. Using the Website — browsing it or submitting the contact form — is acceptance of all of it. A visitor who does not agree should not use the Website.
01Agreement
These Terms of Use (“Terms”) govern access to and use of blackboxdigital.online (the “Website”), operated by Blackbox Digital LLC, a limited liability company organised under the laws of the State of Florida, United States. “We” and “us” mean the agency; a “Correspondent” is anyone who visits, browses, or submits the contact form. In matters of liability, “the Blackbox Parties” means the agency together with its members, managers, officers, employees, contractors, and agents.
These Terms run with the Privacy Policy, which explains how personal data submitted through the Website is handled. On matters of use, these Terms control; on personal data, the Privacy Policy controls.
The Website is intended for adults representing a business; by using it for a company, the Correspondent confirms authority to accept these Terms on that company’s behalf. Acceptance is by use — no signature is required. These Terms may be revised by posting an updated version at blackboxdigital.online under a fresh Effective Date; continued use afterwards is acceptance.
02The Agency and the Website
What the agency does. Blackbox Digital LLC is a digital marketing agency. The Website presents its services and invites prospective clients to make contact. It is a storefront — not a service delivery platform.
Nothing here is a binding offer. Descriptions of services, approach, and results on the Website are informational. They are not a quotation, a commitment to accept a project, or a promise of any scope, price, or schedule. Actual work runs under a separate written agreement signed by both parties, which governs the engagement and prevails over these Terms on anything to do with the work.
Contact starts a conversation only. Submitting the contact form creates no client relationship, no retainer, and no duty on the agency to reply, quote, or accept work. Whether and how the agency responds is at its discretion.
ANY RESULTS, BENCHMARKS, CASE EXAMPLES, OR PERFORMANCE FIGURES SHOWN ON THE WEBSITE ARE ILLUSTRATIVE OF PAST OR TARGETED OUTCOMES AND ARE NOT GUARANTEES OF FUTURE PERFORMANCE. MARKETING OUTCOMES DEPEND ON FACTORS OUTSIDE THE AGENCY’S CONTROL — THE PRODUCT, OFFER, MARKET, BUDGET, TIMING, AND EXECUTION — AND VARY FROM ONE ENGAGEMENT TO THE NEXT. NO SPECIFIC RESULT IS GUARANTEED OR IMPLIED.
03No Payments Through the Website
The Website processes no payments. It has no checkout and no billing function, and offers no way to submit card or bank details; the agency will never request payment information through the contact form. Any fees arising from an engagement are invoiced and settled separately under the signed agreement. Treat any message that requests payment details “for Blackbox Digital LLC” through this Website as suspect, and verify it at support@blackboxdigital.online first.
04Acceptable Use
Each Correspondent agrees to:
- use the Website only for lawful purposes, consistent with these Terms;
- provide accurate information in any submission and impersonate no one;
- transmit no unsolicited commercial messages, malicious code, or infringing material;
- attempt no unauthorised access to any system, account, or data connected to the Website;
- use no automated tools — bots, scrapers, crawlers, or AI-training pipelines — to extract content without written permission; and
- not interfere with the Website’s normal operation, availability, or security.
05Intellectual Property
Ownership. All content on the Website — text, design, layout, graphics, logos, the Blackbox Digital LLC name and branding, case descriptions, and methodologies — belongs to Blackbox Digital LLC or its licensors and is protected under United States and international law.
Permitted use. A visitor may view and reference Website content to evaluate the agency’s services. Reproducing, republishing, redistributing, modifying, or commercialising any content requires prior written consent.
Linking and feedback. Linking to the Website’s home page is permitted where the link is accurate and does not falsely imply endorsement or affiliation. Ideas about the Website sent to the agency may be used freely, without obligation or fee.
06Third-Party Links
The Website may reference or link to third-party sites, platforms, and tools the agency does not control. The agency is not responsible for their content, accuracy, availability, security, or privacy practices, and a reference is not an endorsement. Access is at the visitor’s own risk, under the third party’s terms.
07Disclaimers and Liability
THE WEBSITE AND ALL OF ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH NO WARRANTY OF ANY KIND. THE BLACKBOX PARTIES DISCLAIM ALL WARRANTIES — EXPRESS, IMPLIED, OR STATUTORY — INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND DO NOT WARRANT THAT THE WEBSITE IS UNINTERRUPTED, ERROR-FREE, SECURE, OR ACCURATE AND CURRENT IN ITS CONTENT.
TO THE MAXIMUM EXTENT PERMITTED BY FLORIDA LAW, THE BLACKBOX PARTIES ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE LOSS — INCLUDING LOST BUSINESS, LOST REVENUE, LOST DATA, OR REPUTATIONAL HARM — ARISING FROM USE OF OR INABILITY TO USE THE WEBSITE, EVEN IF ADVISED SUCH LOSS WAS POSSIBLE. THE AGGREGATE LIABILITY OF ALL BLACKBOX PARTIES FOR ALL CLAIMS ARISING FROM THE WEBSITE SHALL NOT EXCEED ONE HUNDRED UNITED STATES DOLLARS (US $100.00). NOTHING HERE EXCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FOR FRAUD, OR FOR ANY LIABILITY THAT CANNOT LAWFULLY BE LIMITED.
Indemnification. Each Correspondent agrees to defend and hold the Blackbox Parties harmless from all claims, losses, costs, and reasonable legal fees arising from their use of the Website, their breach of these Terms, information they submit, or their infringement of any third-party right. This obligation survives termination.
08Governing Law and Disputes
Governing law. These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-laws principles. The Federal Arbitration Act, 9 U.S.C. §§ 1–16, governs the arbitration agreement below.
Informal resolution first. Before any formal proceeding, the aggrieved party writes to support@blackboxdigital.online with a description of the issue; both sides commit to thirty (30) calendar days of good-faith effort to resolve it before arbitration begins.
ANY DISPUTE ARISING FROM OR RELATING TO THESE TERMS OR THE WEBSITE THAT IS NOT RESOLVED INFORMALLY WILL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS COMMERCIAL ARBITRATION RULES. THE ARBITRATION IS SEATED IN JACKSONVILLE, FLORIDA, OR CONDUCTED REMOTELY WHERE THE RULES PERMIT. THE AWARD IS FINAL AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION.
DISPUTES ARE RESOLVED INDIVIDUALLY. NEITHER PARTY MAY BRING OR JOIN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. IF THIS WAIVER IS UNENFORCEABLE, THE ARBITRATION AGREEMENT ABOVE IS VOID IN ITS ENTIRETY.
TO THE FULLEST EXTENT PERMITTED BY LAW, BOTH PARTIES WAIVE THE RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING FROM THESE TERMS OR THE WEBSITE.
ANY CLAIM ARISING FROM THESE TERMS OR THE WEBSITE MUST BE FILED WITHIN ONE (1) YEAR AFTER IT ACCRUES, AFTER WHICH IT IS PERMANENTLY BARRED.
Fallback jurisdiction. If arbitration is found inapplicable or unenforceable for a matter, both parties submit to the exclusive jurisdiction of the state and federal courts in Duval County, Florida, and waive any objection to that venue.
09General
These Terms and the Privacy Policy are the entire agreement between Blackbox Digital LLC and each Correspondent regarding the Website, superseding prior representations; a signed engagement agreement governs the work and prevails on the work. If any provision is invalid, it is modified minimally or severed, and the rest stands. Failure to enforce a right does not waive it. A Correspondent may not assign these Terms; Blackbox Digital LLC may, in connection with a corporate transaction. No third party gains rights under these Terms. The agency is not liable for failures caused by events beyond its reasonable control, and may seek injunctive relief to protect its intellectual property or prevent unauthorised scraping, without posting bond or proving loss. Sections 2, 5, 7, 8, and 9 survive termination.
10Contact
Questions about these Terms:
300 W Adams St Ste 550
Jacksonville, Florida 32202
United States
Email: support@blackboxdigital.online